Alfen wins major order for management and maintenance in The Hague

Between 2013 and 2016, Alfen delivered the charging infrastructure for the general public in the municipality of The Hague. Alfen will now deploy its service portfolio for the management and maintenance of the charging point infrastructure. This includes its 24/7 helpdesk, service experts and technicians, and its online monitoring system known as 'Connect'.  Location and status information can now be monitored from a distance and smart charging is enabled by taking the available net capacity into account. Winning this order means that Alfen can optimally deploy its services for the municipality and its residents and visitors.

Remco Fens is product portfolio manager at Alfen and says: "Our charging points have been used for years by the residents of and visitors to The Hague. Our management and maintenance services ensure that the charging points can be optimally deployed in the future. The findings are used by our development team to further refine our product base so that we can continue to offer the most high-quality solutions going forward."

Floris Elzakker is project manager at the municipality of The Hague and adds: "The municipality of The Hague has worked together with Alfen since 2013 on the public infrastructure for EV charging. Electric vehicles contribute to cleaner air in the city. We are delighted that we can now extend our partnership, in particular due to the fact that the manufacturer of the charging points now assumes responsibility for their management and maintenance. This means that we as a municipality can keep the lines short, enabling us to look to the future with even more confidence."